Lisbon Pilar 7 Experience Ticket - Reviews

Rating of the activity

7 / 10

7.0416666666667 48 reviews | 884 travellers

11 traveler-submitted photos

Customer scoring

Type of traveler

Traveling alone (4)

Couple (14)

Group of friends (8)

With small children (3)

With older children (11)

Reviews from real clients who booked our products.

See only reviews with text

Mar / 23 / 2024

Anonymous

Spain

I travelled with my partner

En el pilar 7 demasiadas escaleras. El ascensor no funcionaba. La experiencia interactiva muy recomendable e interesante

There are too many stairs on pillar 7. The elevator was not working. The highly recommended and interesting interactive experience

I travelled with my partner

Sentimos que la experiencia no se ajustase del todo a lo esperado. En Civitatis solo deseamos que nuestros clientes vivan las mejores experiencias posibles. Para ello, tomamos nota de todos los comentarios con intención de mejorar. Gracias por habernos escrito. Translate this opinion into English.

We are sorry that the experience did not fully match what was expected. At Civitatis we only want our clients to have the best possible experiences. To do this, we take note of all comments with the intention of improving. Thank you for writing to us. Opinion translated. Show original.

Dec / 07 / 2023

Stiven Pineda

Vitoria Gasteiz, Spain

I travelled with friends

La verdad, mal, el ascensor estaba malo o en mantenimiento, llegamos y no nos dejaron subir por qué eran las 5 cuando muestra el horario que era hasta las 6

The truth is, bad, the elevator was bad or under maintenance, we arrived and they didn't let us go up because it was 5 when it shows the schedule that was until 6

I travelled with friends

Efectivamente, hemos podido comprobar que los horarios que te dimos no estaban actualizados. Te pedimos perdón por ello, y te informamos que ya hemos tramitado el reembolso correspondiente, al igual que la información de nuestra web ya ha sido modificada para reflejar el nuevo horario. Translate this opinion into English.

Indeed, we have been able to verify that the schedules we gave you were not updated. We apologize for this, and we inform you that we have already processed the corresponding refund, just as the information on our website has already been modified to reflect the new schedule. Opinion translated. Show original.

Feb / 24 / 2023

Belén

Bilbao, Spain

I travelled with friends

El ascensor estaba estropeado y tuvimos que subir 25 pisos andando. Mal señalizado todo el acceso al puente

The elevator was broken and we had to walk up 25 floors. Poorly signposted all access to the bridge

I travelled with friends

Sentimos que la experiencia no haya estado a la altura de lo esperado. El proveedor se esfuerza por ofrecer el mejor servicio posible. Trasladamos tu comentario al equipo local para que lo tenga en cuenta de cara a mejorar esta actividad. Translate this opinion into English.

We are sorry that the experience was not up to expectations. The provider strives to offer the best possible service. We will forward your comment to the local team so that they take it into account in order to improve this activity. Opinion translated. Show original.

Jan / 07 / 2023

Gemma

Sabadell, Spain

I travelled with teenagers

No avisan que el ascensor no funciona, teniendo en cuenta que llueve y queda algo lejos de la ciudad si accedes en transporte público.

They do not warn that the elevator is not working, taking into account that it rains and it is a bit far from the city if you access it by public transport.

I travelled with teenagers

Hemos confirmado que el ascensor se cerró por mantenimiento. Sentimos que no se os pudiera avisar con la antelación adecuada. Se ha efectuado el reembolso correspondiente. Translate this opinion into English.

We have confirmed that the elevator was closed for maintenance. We are sorry that we could not notify you adequately in advance. The corresponding refund has been made. Opinion translated. Show original.

Dec / 04 / 2022

Maria Llobera Pascual

Lleida, Spain

I travelled with my partner

No la pudimos hacer. El ascensor estaba estropeado. Pedimos el reembolso del dinero. Gracias

We couldn't do it. The elevator was broken. We ask for a refund of the money. Thank you

I travelled with my partner

Hemos confirmado que el día de tu visita no se pudo acceder al puente. Sentimos que no pudieras disfrutar de la experiencia. Se ha tramitado el reembolso correspondiente. Translate this opinion into English.

We have confirmed that the day of your visit the bridge could not be accessed. We're sorry you couldn't enjoy the experience. The corresponding refund has been processed. Opinion translated. Show original.

Aug / 25 / 2022

Anonymous

Bizkaia, Spain

I travelled with teenagers

Fue complicada por la ubicación. Hacen falta más explicaciones para poder localizarlo más rápidamente

It was complicated by the location. More explanations are needed to be able to locate it more quickly

I travelled with teenagers

En los emails de confirmación y recordatorio damos indicamos precisas para encontrar el recinto de Experiencia Pilar 7. Igualmente, adjuntamos un enlace de Google Maps para ayudar a los clientes. Sentimos si no resultó útil. Translate this opinion into English.

In the confirmation and reminder emails we give precise indications to find the Pilar 7 Experience venue. Likewise, we attach a Google Maps link to help customers. Sorry if it was not helpful. Opinion translated. Show original.

Apr / 14 / 2022

óscar Hernández

Spain

I travelled with teenagers

Desastroso, peor imposible, tenía reservado para 3 personas el jueves 14 y ese día estuvo cerrado y no pudimos disfrutar de la actividad, Como me vais a devolver el dinero?

Disastrous, worse impossible, I had reserved for 3 people on Thursday the 14th and that day it was closed and we could not enjoy the activity, how are you going to return the money?

I travelled with teenagers

Hemos confirmado que ese día hubo una huelga que impidió que se visitara el momento. Sentimos que no hayas podido disfrutar de esta experiencia. Te confirmamos que se ha tramitado el reembolso correspondiente. Translate this opinion into English.

We have confirmed that there was a strike that day that prevented the moment from being visited. We are sorry that you were not able to enjoy this experience. We confirm that the corresponding refund has been processed. Opinion translated. Show original.

Apr / 10 / 2022

Gloria

Sevilla, Spain

I travelled with my partner

Experiencia 3d prescindible y museo de relleno. Lo único interesante ha sido la subida al mirador y sólo puedes estar allí 10'

Expendable 3d experience and stuffed museum. The only interesting thing has been the climb to the viewpoint and you can only be there 10'

I travelled with my partner

El proveedor local intenta que la actividad esté a la altura de las expectativas de todos los participantes. Sentimos que este no haya sido tu caso. Translate this opinion into English.

The local provider tries to make the activity live up to the expectations of all the participants. We are sorry that this was not your case. Opinion translated. Show original.

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