What can we help you with?
Other customer service channels
Whatsapp (only messages)
7 days a week:
24 Hours UTC/GMT +1 hour
Telegram (Only messages)
7 days a week:
24 Hours UTC/GMT +1 hour
Customer service telephone number
Monday to Friday:
10 am to 8 pm UTC/GMT +1 hour
United Kingdom United Kingdom :
+44 1983 217771
Spain Spain:
+34 91 078 05 07
Argentina Argentina:
+54 11 2040 0999
Brazil Brazil:
+55 19 4560 2995
Canada Canada:
+1 (778) 200-2279
Chile Chile:
+56 2 26660752
Colombia Colombia:
+57 1 794 0204
The United States The United States:
+1 (844) 900-0503
France France:
+33 1 70 71 29 31
Italy Italy:
+39 06 9528 2053
Mexico Mexico:
+52 55 4163 9191
Peru Peru:
+51 1 7052 214
Portugal Portugal:
+351 308 805 115
The Dominican Republic The Dominican Republic:
+1 (829) 954-7009
Privacy policy

In Civitatis Tours S.L. (hereinafter, “Civitatis”), we have a culture of transparency and want to offer you the best user experience.

We would like to inform you that all the personal information we request is used to carry out the provision of the services booked on our website. All the information will be kept exclusively by Civitatis and its local collaborators during the necessary time to carry out our services.

Moreover, to offer you personalised advertising related to our products, we might use segmentation and profiling techniques. We will not surrender or transfer your personal information to third parties for advertising purposes.

You have the right file a claim before a supervisory authority, since it is not subject to automated processing and to apply your right of access, rectification, limitation of treatment, elimination, the right to be forgotten, portability, opposition by writing us an email at

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The booking reference can be found in the confirmation email, which should be in your inbox.

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