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Transfers in Lisbon

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  • 9.61 / 10
    9.6133333333333 2,344 reviews
  • 23,985
    travellers have enjoyed tours here
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Covid-19 Measures

Please check local restrictions before traveling. All of our services comply with recommendations to avoid the spread of Covid-19.

  • The use of masks is obligatory. The client must bring their own mask.
  • Alcohol gel will be available before, during, and after the service.
  • All those running the service (guide, driver etc...) will wear a mask throughout its duration.
  • The transport used will be disinfected before and after each service and deep-cleaned every 24 hours.
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FAQs

  • P - How far ahead of time should I book my transfer?

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    It is possible to book a private transfer service in Lisbon with a minimum of 16 hours in advance
  • P - How long does the journey from the hotel to the airport take?

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    If you book the return transfer service, we recommend booking the pick-up from the hotel at least 2 hours before your flight.

    If the pick-up is at Sintra, Cascais or Estoril, we suggest booking the pick-up 2,5 hours before the flight departure time.

  • P - What pick up time should I choose?

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    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. 
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

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    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 1 hour from the boat's docking time.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply
     

  • P - Where will the driver be waiting for me?

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    • Airports: the driver will wait in the arrivals hall, just after luggage pick up.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

    The driver will always wait with a sign bearing your name.

     

  • P - Are the prices final? Are there any extra charges?

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    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
     

  • P - How many people can travel in the vehicle?

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    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.
     

  • P - How many suitcases can I take?

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    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.
  • P - Are child seats available?

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    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

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    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

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    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

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    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

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    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

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    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

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    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

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    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

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Total price per vehicle

4 passenger vehicle US$ 26.90
15 passenger minibus US$ 40.20
8 passenger minivan US$ 52.90

Our customers' reviews

These are genuine reviews written by our customers.
9.60 / 10
9.6133333333333
2,344 reviews | 23,985 travellers

5 out of 2,344 reviews

10

05 / 16 / 2022

A
Anonymous

Houston, The United States

Transfer to the airport was seamless. The driver arrived early and had the requested car seat and booster for our kids. Couldn’t have asked for a simpler experience.

I travelled with small children
10

05 / 16 / 2022

S
Siu Lun Tang

New York, The United States

Excellent driver. Great communication. Clean and good size vehicle.

I travelled with my partner
10

05 / 05 / 2022

I
Isabelle

Dublin, Ireland

There was a bit of confusion at the airport as there was no one waiting with a sign at arrivals but it got sorted really quickly and efficiently.

I travelled with friends
2

05 / 01 / 2022

R
Roy

United States Minor Outlying Islands

Since bad reviews most likely get censored or filtered in this system and don't usually show publicly I will be sharing the extremely bad and unprofessional service we experienced with your company today on ALL review sites possible as well as in all of the many local and international travel groups we're part of in addition to all of our personal contacts in the travel industry as well so that none of our contacts have to go through the same ugly experience that we had with your company.

The local supplier has confirmed to us that the driver was waiting for you at the indicated place for more than an hour. In these cases, we inform you that it is necessary to contact us through the contact details provided in the booking confirmation email. We are sorry that you were unable to take advantage of this service.

I travelled with teenagers
2

04 / 21 / 2022

D
David

France

The driver did not show up. I’m still working a refund.

We have confirmed that the driver was waiting for you at the right place. When the vehicle is not located, we recommend calling the number indicated in the booking confirmation email. We are sorry that you could not enjoy this service.

I travelled with teenagers